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Customer service

You can easily perform a number of tasks yourself. For example, you can request an Extra Card, change your company limit or dispute a transaction.

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Things you can easily arrange yourself.

Card(s) management

Application Extra Card
 Termination of Business Card(s)
Activate your card
Make an iDEAL payment

Card holder

Transaction Dispute Report
 Change Card limit
 Change Of Address Cardholder

Has your card been lost or stolen?

Contact our Loss & Theft Department.

Lines are open 24 hours a day, 7 days a week.

+31 (0) 20 - 6 600 611

Change company details

Change of company address
 Contact Registration Form
 Add or remove an authorised signatory
 Change legal form (Dutch)
 Registration Identity of Ultimate Beneficial Owner(s)
 Change company limit
 FATCA tax form

Change financial business information

Change Of Bank Account Number
 SEPA recurrent Direct Debit authorisation